Returns 
Our returns policy is effective within 30 days of order. 

To be eligible for a return, your item must be unused and in the same condition that you received it, with original packaging. Hauspro does not offer free return postage .  To complete your return, we require a receipt or proof of purchase and receipt of the item sent back to us. Please email info@hauspro.co.uk, with your order number, and reason for exchange/refund.

Refunds
Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@hauspro.co.uk and we will provide further instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.